Privacy Policy

Last updated: July 5, 2026

1. Introduction

ISG Branitel Macedonia (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit branitel.mk, submit an inquiry, or use our services.

We process personal data in accordance with the Law on Personal Data Protection of the Republic of North Macedonia and, where applicable, the principles of the General Data Protection Regulation (GDPR).

2. Data Controller

Branitel

Address: Struska Street no.16B-2

Email: info@branitel.mk

Website: https://branitel.mk

3. Personal Data We Collect

Depending on how you interact with our website, we may collect:

Full name
Company name
Email address
Phone number
Information you provide in contact or inquiry forms
Browser type and device information
Website usage information through cookies and analytics tools

We collect only the personal data necessary to provide our services and respond to your requests.

4. How We Use Your Data

We use your personal data to:

Respond to inquiries and requests for quotations
Contact you regarding the services you requested
Provide customer support
Improve our website and user experience
Ensure website security
Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or pre-contractual measures
Compliance with legal obligations
Our legitimate interests, provided they do not override your rights and freedoms

6. Sharing Your Data

Your personal data may be shared only when necessary with:

IT service providers hosting or maintaining our website
Analytics providers
Government authorities where required by law

All service providers are required to maintain appropriate confidentiality and security measures.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.

8. Cookies

Our website uses cookies to improve functionality, analyze website traffic, and enhance your browsing experience.

Cookies may include:

Essential cookies
Analytics cookies
Preference cookies

You may control or disable cookies through your browser settings. Please note that some website functions may not operate properly if cookies are disabled.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Your Rights

Depending on applicable law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent at any time where processing is based on consent
Request data portability where applicable

To exercise your rights, please contact us using the details provided above.

11. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or our data processing practices. The latest version will always be published on this page.

13. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

ISG Branitel Macedonia